Your Questions Answered

Here are some of the questions we're frequently asked. If you have a question that isn't covered please contact us. If you've already booked a tour with us you can get tour status updates here.

 

HOW DO I GET TO THE TOUR STARTING POINT?

Secret Sydney Walking Tours operate from Glebe, New South Wales, Australia. Tours depart from the park adjacent to the Jubilee Park Light Rail Station. Street parking is available in the area, however we recommend you use public transport (the Light Rail is the most convenient). For detailed public transport information view our Tour Location page.

 

WHAT time should i arrive?

Your Tour Guide will be waiting outside the Jubilee Park Light Rail Station 10 minutes before the tour departure time. We aim to start the tour on time, but we may wait up to 10 minutes for late arrivals.

 

What should I wear?

We recommend comfortable shoes and casual clothing. It's always a good idea to bring a hat and use sunscreen, even if it's a cloudy day.

The tour route is close to water, so even on very hot days you'll find the temperature on tour is pleasant. There is also plenty of shade available along the route.

If rain is expected on the day of the tour we encourage you to dress accordingly and bring an umbrella — tours are conducted in all weather; rain or shine.

 

What happens if it rains?

Tours are conducted in all weather; rain or shine. If we believe that the weather may make it dangerous to conduct the tour (in the event of a thunderstorm for example) the tour may be cancelled (see our cancellation policy here).

If rain is expected on the day of the tour we encourage you to dress accordingly and bring an umbrella.

 

how fit do I need to be?

The tour covers a distance of approximately four kilometres (that's two and one half miles). We walk at a relaxed and comfortable pace and we'll pause regularly to discuss points of interest and to take in the sites — you'll have plenty of time to rest if you're tired.

There are no stairs along the route, and pathways are generally smooth. There are a few gentle slopes along the way. If you have any concerns regarding your ability to undertake our tour please inform your guide before the tour departs.

 

are the tours suitable for prams and wheelchairs?

There are no stairs or steps along the tour routes, and the paths are relatively smooth, making them very pram and wheelchair friendly. Public transport to the tour departure point is also accessible by pram and wheelchair.

 

ARE THERE TOILET FACILITIES AVAILABLE?

There are three public toilet facilities located along the tour route (view toilet map).

 

What language are the tours conducted in?

All our tours are conducted in English (the Australian variety).